Valitor Services Status Status

All Systems Operational

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If some of our services have issues we want you to know about it. Below you will find an overview of our services and their status.

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Uptime over the past 90 days. View historical uptime.

Cardholder - Issuing Authorisation Operational

90 days ago

100.0 % uptime

Today

Merchant - Acquiring Authorisation Operational

90 days ago

99.99 % uptime

Today

Merchant - POS Terminals Operational

90 days ago

99.92 % uptime

Today

Merchant - POS Terminals Operational

90 days ago

99.6 % uptime

Today

Ingenico UK/I Operational

90 days ago

100.0 % uptime

Today

Ingenico Iceland Operational

90 days ago

100.0 % uptime

Today

PAX UK/I Operational

90 days ago

100.0 % uptime

Today

PAX Iceland Operational

90 days ago

100.0 % uptime

Today

Merchant - Backoffice Saga Operational

90 days ago

100.0 % uptime

Today

Customer Support Operational

Websites - Valitor.is & Valitor.com Operational

Telephony Service in Iceland Operational

Telephony Service in the UK Operational

Service E-mails Operational

Fintechs & Merchants - Acquiring Backend Services Operational

Automated Boarding System Operational

Corporate Payment API Operational

Payment page (Greiðslusíða) Operational

Secure Authentication - 3D Secure Services Operational

Non Valitor services affecting Merchants Operational

FTP services Operational

Fintechs & Banks - Issuing Backend Services Operational

90 days ago

100.0 % uptime

Today

Issuing Webservices for ServiceProviders Operational

90 days ago

100.0 % uptime

Today

E-Commerce: 3D Secure Services Operational

90 days ago

100.0 % uptime

Today

Kortaumsóknavefur - kortaumsokn.valitor.is Operational

Innkaupavefur - innkaupavefur.valitor.is Operational

Endurkröfuvefur - endurkrafa.valitor.is Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 8, 2022

No incidents reported today.

Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

Mastercard disruption impacting SecureCode (3DS) transactions

Resolved - This incident has been resolved.
Nov 30, 09:35 UTC

Monitoring - The situation seems to be resolved, we are observing transactions flowing normally since around 9:10 GMT.
Nov 30, 09:22 UTC

Identified - There is an ongoing disruption in processing secure payments (3DS) through Mastercard. This is an external issue but we are monitoring the situation closely.
Nov 30, 09:07 UTC

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

POS Terminals - degraded service

Resolved - PAX POS are now working normally on 4G.

This incident is considered resolved.
Nov 24, 02:39 UTC

Update - The incident is still ongoing but our telco provider is working on a fix. Please see below for workaround that is available for PAX A920 terminals.
Nov 23, 07:07 UTC

Update - The incident is still ongoing. We want to point out that the following workaround is possible for PAX A920 terminals when a WiFi/hotspot is available:
Select the 3 lines in the top right corner
Select WiFi Settings
Find the WiFi that you want to connect to and enter the WiFi password
Nov 22, 23:22 UTC

Update - Vodafone has identified a problem and is working on the issue.
Nov 22, 22:56 UTC

Identified - The incident is limited to terminals connecting through 3G/4G. We are investigating the issue with our provider. A temporary workaround is to connect through WIFI/hotspot where that is possible.
Nov 22, 22:17 UTC

Investigating - There are connection issues with POS terminals in Iceland connecting through 4G. Updates will follow.
Nov 22, 21:57 UTC

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