All Systems Operational

About This Site

If some of our services have issues we want you to know about it. Below you will find an overview of our services and their status.

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Core Payment Services Operational
Cardholder - Issuing Authorization ? Operational
Merchant - POS Terminals ? Operational
Merchant - Acquiring Authorization ? Operational
Customer Support Operational
Websites - Valitor.is & Valitor.com ? Operational
Telephony Service in Iceland ? Operational
Telephony Service in the UK ? Operational
Service E-mails Operational
Fintechs & Merchants - Acquiring Backend Services Operational
Automated Boarding System Operational
Processing Services Operational
Merchant Portal - SAGA ? Operational
Merchant - Payment page (Greiðslusíða) ? Operational
Secure Authentication ? Operational
Non Valitor services affecting Merchants ? Operational
Fintechs & Banks - Issuing Backend Services ? Operational
Issuing Webservices for ServiceProviders ? Operational
Kortaumsóknavefur - kortaumsokn.valitor.is ? Operational
Innkaupavefur - innkaupavefur.valitor.is ? Operational
Endurkröfuvefur - endurkrafa.valitor.is ? Operational
E-Commerce: 3D Secure Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2022

No incidents reported today.

Jan 19, 2022
Resolved - This incident has been resolved.
Jan 19, 08:27 UTC
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Jan 19, 08:27 UTC
Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022
Resolved - This incident has been resolved.
Jan 16, 20:45 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 16, 19:27 UTC
Resolved - This incident has been resolved.
Jan 16, 19:19 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 16, 19:19 UTC
Resolved - This incident has been resolved.
Jan 16, 19:08 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 16, 19:06 UTC
Resolved - This incident has been resolved.
Jan 16, 09:10 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 16, 08:56 UTC
Jan 15, 2022
Resolved - This incident has been resolved.
Jan 15, 07:36 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 15, 07:32 UTC
Jan 14, 2022
Resolved - This incident has been resolved.
Jan 14, 19:56 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 14, 19:54 UTC
Resolved - This incident has been resolved.
Jan 14, 13:45 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 14, 13:45 UTC
Resolved - This incident has been resolved.
Jan 14, 09:22 UTC
Investigating - We are experiencing degraded network performance. This might affect some services. Updates will follow.
Jan 14, 09:21 UTC
Resolved - This incident has been resolved.
Jan 14, 08:24 UTC
Investigating - We are experiencing degraded network performance. This might affect some services. Updates will follow.
Jan 14, 08:21 UTC
Resolved - This incident has been resolved.
Jan 14, 08:03 UTC
Update - We are experiencing degraded network performance. This might affect some services. Updates will follow.
Jan 14, 08:01 UTC
Investigating - We are experiencing degraded network performance. This might affect some services. Updates will follow.
Jan 14, 08:01 UTC
Jan 13, 2022
Resolved - This incident has been resolved.
Jan 13, 13:26 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 13, 13:16 UTC
Resolved - This incident has been resolved.
Jan 13, 10:19 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 13, 10:14 UTC
Resolved - This incident has been resolved.
Jan 13, 10:09 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 13, 10:09 UTC
Jan 12, 2022
Resolved - This incident has been resolved.
Jan 12, 03:11 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 12, 03:11 UTC
Resolved - This incident has been resolved.
Jan 12, 02:43 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 12, 02:42 UTC
Jan 11, 2022

No incidents reported.

Jan 10, 2022
Resolved - This incident has been resolved.
Jan 10, 03:12 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 10, 03:11 UTC
Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022
Resolved - This incident has been resolved.
Jan 7, 20:17 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 7, 19:53 UTC
Jan 6, 2022
Resolved - This incident has been resolved.
Jan 6, 19:30 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 6, 19:25 UTC
Resolved - This incident has been resolved.
Jan 6, 19:23 UTC
Investigating - We are investigating issues in our authorization system affecting some debit and credit cards. Our team is working on a solution. Updates will follow.
Jan 6, 19:22 UTC