Degraded Network Performance

Incident Report for Rapyd Services

Resolved

This incident has been resolved.

Posted Feb 01, 2024 - 12:14 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 01, 2024 - 11:51 UTC

Monitoring

There was a short interruption approximately between 10:56-10:58. The situation is stable now and transactions are flowing. We are verifying that all customers are transacting normally.

Posted Feb 01, 2024 - 11:29 UTC

Investigating

We are experiencing degraded network performance from about 11:00 GMT. This might affect some services. Updates will follow.

Posted Feb 01, 2024 - 11:14 UTC

This incident affected: Merchant - POS Terminals (Merchant - POS Terminals).