Merchant Portal SAGA Degraded Functionality

Incident Report for Rapyd Services

Resolved

This incident has been resolved.

Posted Jul 25, 2024 - 17:13 UTC

Monitoring

Services have recovered and we are monitoring the situation.

Posted Jul 25, 2024 - 16:49 UTC

Identified

We are still working to resolve the issue. Updates will follow.

Posted Jul 25, 2024 - 15:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results. There may be some minutes until we are fully operational again.

Posted Jul 25, 2024 - 14:41 UTC

Investigating

Our merchant portal Saga is experiencing some issues leading to degraded or limited functionality. Our team is working to resolve the issue. Updates will follow.

Posted Jul 25, 2024 - 14:28 UTC

This incident affected: Merchant - Backoffice Saga.